A Decked Out Pet, Inc. - One to One Pet Grooming and Spa (401) 573-5858

Terms of Service

Last updated: September 17, 2026

These terms govern your use of this website and the services provided by A Decked Out Pet, Inc., a Rhode Island corporation with its principal office at 1342 Douglas Ave, Store B, North Providence, RI 02904. By using this site or our services, you agree to these terms.

Pet Care Policy

Thank you for choosing a low-stress, one-on-one grooming experience. With 30 years of experience, CPR certification, and specialized training in animal behavior, I provide a quiet "salon sanctuary" unlike any other.

My Philosophy

To maintain a calm environment, I work on one dog at a time using music and aromatherapy. I prioritize your pet's comfort and safety over "miracle" results; I will never force a pet to the point of fear or harm.

Salon Policies

  • Pricing: Final quotes depend on coat condition, temperament, time and style. My rates reflect the premium, undivided care your pet receives.
  • Size: Right now I groom small and medium dogs up to 40 lb, and cats.
  • Safety: I do not accept pets that bite. If your dog is simply nervous, I will work with them gently, but safety is always my first priority.
  • Timeliness: Please be on time for both drop-off and pick-up. Since I work solo, delays impact the entire day's peace and schedule.
  • Secure Booking: A credit card must be kept on file to book. Your information is protected and I cannot see your details. A card on file is necessary to hold your session.

Cancellation Policy

  • Cancellations with less than 72 hours notice will result in a 50% fee.
  • Last-minute cancellations or calling me the day of the appointment to cancel are subject to the full No-Show Fee. If I can fill your spot from my waitlist, I am happy to waive the fee.

Our Services

We provide one-on-one dog and cat grooming, including full grooms and haircuts, bathing, deshedding, nail trimming and filing, ear cleaning, teeth brushing, spa treatments, massage, and maintenance grooms. Services are by appointment only and are subject to availability and to our assessment of whether we can safely and comfortably groom your pet.

Bookings and Cancellations

Because we groom one pet at a time, each appointment holds a block of the day. Bookings are confirmed once we have accepted them. A credit card must be kept on file to hold your appointment. If you need to cancel or reschedule, please contact us as early as you can so we can offer the slot to another client. Cancellation fees are described in the Pet Care Policy above.

Health, Vaccination, and Owner Responsibilities

You confirm that your pet is in good health, is up to date on required vaccinations, and has no history of biting or aggression toward people or other animals that you have not disclosed to us. You agree to give us accurate handling instructions and current contact details. You are responsible for any injury or damage caused by your pet.

Grooming Outcomes and Matting

Coat condition determines what is possible in a single visit. Where a coat is badly matted, the humane option is to clip it short rather than to brush it out, and we will discuss that with you before we proceed. Grooming can occasionally reveal skin conditions that were hidden under the coat.

Care and Emergencies

We care for every pet with reasonable skill and attention. If your pet needs urgent veterinary attention and we cannot reach you, you authorize us to seek that care, and you are responsible for the cost.

Payment

Payment is due at the time of service unless we have agreed otherwise. Cancellation and no-show fees under the Pet Care Policy may be charged to the card on file. Additional services or extended appointment time are charged at our current rates.

SMS Messaging Terms

If you opt in through the chat widget or a form on this website, you agree to receive promotional and marketing text messages from A Decked Out Pet, Inc., including appointment reminders, availability updates, special offers, and service announcements. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for assistance. Carriers are not liable for delayed or undelivered messages. Consent to receive SMS messages is not a condition of purchasing any service. See our Privacy Policy for how we handle mobile information. We do not share SMS opt-in data or consent with any third party.

Website Content

The content on this site is provided for general information. We work to keep it accurate and current, but we do not warrant that it is free of errors. All text, images, and logos on this site belong to us or are used with permission.

Limitation of Liability

To the fullest extent permitted by law, our liability arising from our services or your use of this site is limited to the amount you paid us for the service in question. Nothing in these terms limits liability that cannot be limited by law.

Changes to These Terms

We may update these terms from time to time. When we do, we will revise the date at the top of this page.

Questions About These Terms

A Decked Out Pet, Inc.
1342 Douglas Ave, Store B, North Providence, RI 02904
(401) 573-5858
lindathornley70@gmail.com

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